Research Support Handbook

Costs and Getting Access

last modified

April 28, 2026

How to request access

Creating and Accessing User Accounts

VU Amsterdam Qualtrics Central Brand allows for user’s auto-enrolment. Any user with an enabled VU or ACTA email address may auto-enroll on VU’s Central Brand. The email address will function as the account’s username.

VU’s Central Brand makes use of Single-Sign On (SSO). This means that users can log in to Qualtrics using their VU credentials. Multi-Factor Authentication (MFA) is required for all users, including employees, researchers, and students. Please note that MFA is not enabled by default for students and may require activation via the IT Service Desk.

Note to Existing Users: Login Error Disabled Account

Security settings disable a user’s account after a certain amount of inactivity. This threshold is currently 12 months. This setting follows security requirements regarding User Account Management.

Notification of disabled Qualtrics account

A disabled account status does not affect its data.

Users who receive an error when trying to log back in after extended periods of inactivity (User account is disabled) should contact the RDM Support Desk to have their accounts re-enabled.

Are there costs involved?

There are no costs involved. All students and researchers with a VU or ACTA email address can use Qualtrics for scientific purposes.